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  • Office No. 1611, Tower-4, DLF Corporate Greens, Sec-74, Gurgaon
  • contact@sub11.in
FRANCHISE

CAREER

Make Your Career With us!

Join the SUB Eleven family and help us serve India's favourite healthy subs.

Job Summary

As a Crew Member / Sandwich Artist at SUB Eleven , you'll be the face of our outlet — welcoming customers, preparing fresh subs and beverages to SOP standards, and keeping the store running smoothly. It's a great starting role for anyone who loves food, people, and a fast-paced environment.

Key Responsibilities

  • Welcome customers and provide excellent service.
  • Take customer orders accurately and recommend add-ons/combo meals.
  • Prepare sandwiches, wraps, salads, and beverages as per SUB91 SOPs.
  • Ensure food quality, portion control, and presentation standards.
  • Operate the POS system and handle cash/card transactions.
  • Maintain cleanliness of kitchen, dining area, and workstations.
  • Follow food safety, hygiene, and sanitation guidelines.
  • Refill ingredients and monitor stock levels.
  • Assist in receiving inventory and stock rotation (FIFO).
  • Support opening and closing store activities.
  • Work effectively with the team to achieve daily sales and customer satisfaction targets.

Requirements

  • Minimum 10th/12th Pass.
  • Freshers are welcome; QSR/F&B experience is preferred.
  • Good communication and customer service skills.
  • Willingness to work rotational shifts, weekends, and holidays.
  • Ability to work in a fast-paced environment.

Join the SUB Eleven family and help us serve India's favourite healthy subs.

Job Summary

The Store Manager is responsible for managing the overall operations of the outlet, ensuring excellent customer service, achieving sales targets, maintaining food quality, controlling costs, and leading the store team while ensuring compliance with SUB Eleven operational standards.

Key Responsibilities

  • Manage day-to-day outlet operations.
  • Lead, motivate, and train the store team.
  • Ensure exceptional customer service and resolve customer complaints.
  • Achieve monthly sales and profitability targets.
  • Monitor food quality, hygiene, and SOP compliance.
  • Handle inventory, ordering, stock control, and minimize wastage.
  • Prepare staff schedules and manage attendance.
  • Ensure proper cash handling and daily sales reconciliation.
  • Monitor labour cost, food cost, and operational expenses.
  • Recruit, onboard, and train new team members.
  • Ensure all statutory and safety compliances are followed.
  • Coordinate with the Operations team for smooth business functioning.
  • Prepare daily, weekly, and monthly operational reports.

Requirements

  • Graduate preferred.
  • 2–5 years of experience in QSR, Café, or Restaurant management.
  • Strong leadership and team management skills.
  • Knowledge of inventory management and food safety standards.
  • Experience with POS systems and basic MS Excel.
  • Ability to work under pressure and meet business targets.
  • Excellent communication and problem-solving skills.

Join SUB Eleven and help franchise partners successfully launch and operate their stores.

Key Responsibilities

  • Act as the primary point of contact between SUB ELEVEN  and franchise partners.
  • Provide complete operational support to franchisees for the smooth functioning of their stores.
  • Ensure every franchise store is fully ready before opening and all pre-opening formalities are completed on time.
  • Coordinate and ensure availability of all required documents, licences, approvals, and compliance requirements before store opening.
  • Coordinate for Water Testing Reports and ensure the required report is ready before opening.
  • Ensure franchisees understand and complete GST-related requirements and basic GST compliance formalities.
  • Coordinate and ensure FSSAI Food Licence/Registration is applied for and available as required for the outlet.
  • Maintain a Store Opening Compliance Checklist and ensure all documents are completed before the opening date.
  • Ensure the store is operationally ready, including equipment, kitchen setup, POS, signage, raw material, staff, uniforms, hygiene, and other required operational items.
  • Coordinate with Purchase and Operations for raw materials, equipment, packaging, and other store requirements.
  • Monitor franchisee concerns and ensure timely resolution through proper coordination with internal departments.
  • Coordinate with Marketing for implementation of offers, campaigns, branding, and promotional activities.
  • Ensure all company policies, processes, and new product/SOP updates are properly communicated and implemented at franchise outlets.

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